National Email Service launches operations

2022-08-17 16:00:06

Ulaanbaatar /MONTSAME/. In May, the Cabinet made a decision to launch National Email Service within this year. In accordance with the decision, works are underway to issue email addresses to the citizens, reported L.Enkh-Amgalan, the Acting Minister of Digital Development and Communications, during the press conference to present the decisions made at the Cabinet meeting.

In specific, the Ministry started issuing email addresses to citizens over the age of 16 through the E-Mongolia platform. Launching the email service will allow citizens to directly engage with civil servants and is believed to eliminate bureaucracy and save time and money. For example, important notifications will be delivered to the citizens to remind, for instance, the expiration date of the passport, driver’s license, national ID card, etc., and other important information. Moreover, citizens will be able to freely file complaints and receive necessary information with the help of the email service.


“As of today, 680 government services have been digitalized and added to the E-Mongolia platform and now we are working to integrate the services of local administration units to the platform”, said the Acting Minister.


According to the Household and Personal Information, Communication and Information Technology Usage Survey conducted by the Ministry of Digital Development and Communications and the National Statistics Office of Mongolia in 2021, 43.8 percent of the survey’s participants had sufficient digital literacy skills.

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