Ulaanbaatar
Mongolian and Japanese Airports to Exchange Best Practices and Enhance Service Quality
Society
Ulaanbaatar, December 23, 2024 /MONTSAME/. The “Khushigiin Khundii Airport” State Owned Limited Liability Company of Mongolia, Narita International Airport Corporation of Japan, and the Japan Airport Terminal Co., Ltd. signed a Memorandum of Understanding on Cooperation on December 20, 2024.
The three parties will jointly organize training to improve the professional skills and service quality of employees of Chinggis Khaan International Airport of Mongolia. As Tsenguuun Lamjav, Chief Executive Officer of “Khushigiin Khundii Airport” State Owned Limited Liability Company of Mongolia, clarified, Chinggis Khaan International Airport of Mongolia has undergone an audit by Skytrax, an international organization that rates airlines and airports worldwide, and has been awarded a 4-star rating. Moreover, this year, the Airport welcomed its 2 millionth passenger. In essence, the Chinggis Khaan International Airport's capacity for passenger handling and service quality has reached international standards. To maintain this level, continue our successes, and further improve, we have decided to learn from the advanced management, best practices, and know-how of Narita and Haneda airports, two of Japan's world-renowned top 10 airports.
As part of the collaboration, there will be an exchange program involving the transfer of Narita Airport staff to Mongolia and the provision of both long-term and short-term training in Japan for employees of Chinggis Khaan International Airport.
In his speech at the Signing Ceremony, Igawahara Masaru, the Ambassador Extraordinary and Plenipotentiary of Japan to Mongolia, said, “It is worth mentioning that the two shareholder companies of Chinggis Khaan International Airport of Mongolia, constructed with a soft loan from the Government of Japan, are actively working towards improving the airport's operations. I would like to express my satisfaction that the number of passengers this year has exceeded expectations, reaching two million, which is comparable to international airports such as Osaka, Frankfurt, and Paris.”
As of November 30, 2024, Chinggis Khaan International Airport has served 1,633,770 foreign and Mongolian passengers, and 389,627 domestic passengers, totaling 2,023,397 passengers. Having served over 2 million passengers in a single year marks a milestone in Mongolia's civil aviation history.
