Mongolia's Immigration Agency Goes Digital: Streamlining Processes and Increasing Accessibility

2023-12-08 17:17:03

Ulaanbaatar, December 8, 2023 /MONTSAME/. Since 2021, the Immigration Agency of Mongolia has been progressively digitalizing its services to increase accessibility and streamline processes, reducing delays and the necessity for multiple in-person visits. Previously, citizens had to visit the Agency 7 to 15 times, but now it is limited to two times, making services available online.


The Immigration Agency of Mongolia has launched a new digital Alien Registration and Monitoring System. Through this system, foreign citizens and enterprises worldwide can access Agency services via the integrated DAN authentication system.

Starting from December 1, 2023, the Immigration Agency of Mongolia will offer four services through its new online system on the Agency's website (

-Visa permission, 

-Applying for a visa (including applications for multiple-entry visas), 

-Applying for residency in Mongolia for official or private purposes,

-48-hour registration of temporary stay of foreigners. 


Seven services can still be accessed through website: 

-Visa extension 

-Changing the category of a residence permit 

-Extending and canceling a residence permit 

-Changing residency address 

-Updating passport information 

-Reacquiring lost or abandoned residence cards 

These services will be transferred to the new system soon. 


By shifting to the new system, the Agency expands its services internationally and offers facilitated services, including: 

- Information exchange through "KHUR," the state information exchange system. 

-Receiving all types of services offered by the Immigration Agency of Mongolia from a single system. 

- Customer's direct control over decisions within the system. 

-Paying fees online.