Улаанбаатар
Digital Transformation: 90 Percent of Public Services to Go Online
Politics
Ulaanbaatar, November 10, 2025 /MONTSAME/. The Government of Mongolia approved the “Digital First” initiative last September, which aims to digitize government policies, decisions, and all public services through technology to enhance efficiency and accessibility.
During the Prime Minister’s meeting
with media representatives on November 9, 2025, Minister of Digital Development,
Innovation, and Communications Batshugar Enkhbayar highlighted that conditions
will be created for 90 percent of public services to be delivered digitally,
saving an estimated MNT 1.1 trillion.
According to studies,
integrating artificial intelligence (AI) into public procurement could increase
institutional productivity by 10-20 percent. For example, the Erdenet Mining
Corporation has digitalized its procurement process with AI, reducing tender
processing time from 28 days to just 4 minutes.
In September, Mongolia connected public services to AI for
the first time by launching the “E-Mongolia 5.0”
system, through which citizens can now access 1,278
government services online.
